Terms and Conditions of Sale
This page together with the documents expressly referred to on it, tell’s you information about us and the legal terms and conditions (terms) on which we sell the product (product) listed listed on our website (our site) to you.
1. Information about us
We operate the website www.seemeeasy.com at the trading address SeeMeEasy, PO Box 107, Banstead, SM7 9BW to be confirmed.
2. The product
2.1 The images of the product on our site are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computers display of the colours accurately reflects the colour of the product. Your product may vary slightly from those images.
2.2 Although every effort has been made to be as accurate as possible, the size, weight, capacity, dimensions and measurements indicated on our site have a 2% tolerence.
2.3 The packaging of the product may vary from that shown on images on the site.
3. Use of our site
3.1 Confirms the terms that will apply to any contract between us for the sale of the product to you (contract) part 7. Please read these terms and make sure that you understand them before ordering the product from the site. Please note that by ordering our product you agree to be bound by these terms and other documents expressly referred to in them;
You will be asked to confirm your acceptance of these terms before being able to place an order. If you refuse to accept these terms, you will not be able to order the product from our site, you should print a copy of these terms, or save them to your computer for future reference.
4. How we use your personal information
4.1 We only use your personal information in privacy and not shared with a third party.
5. If you are a consumer
The following clause 5 only applies if you are a consumer.
5.1 If you are a consumer, you may only purchase products from our site if you are at least 18 years old or older.
5.2 As a consumer you have legal rights in relation to the product if it is faulty or not as described. Advice about your legal rights is available from your local citizens advice bureau or trading standards office. Nothing in these terms will affect these legal rights.
6. If you are a business customer
The following clause 6 only applies if you are a business.
6.1 If you are not a consumer, you confirm that you have authority to bind any business on whose behalf you use our site to purchase the product.
6.2 These terms and any document expressly referred to in them constitute the entire agreement between you and us and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between us, whether written or oral, relating to its subject matter.
6.3 You acknowledge that in entering into this contract you do not rely on any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in these terms or any document expressly referred to in them.
6.4 You and we agree that neither of us shall have any claim for innocent or negligent representation or negligent misstatement, based on any statement in this contract.
7. How the contract is formed between you and us
7.1 Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each page of the order process.
7.2 After you place an order, you will receive an email from us acknowledging that we have received your order. However, please note that this does not mean your order has been accepted. Our acceptance of your order will take place as described in clause 7.3 below.
7.3 We will confirm our acceptance to you by sending you an email that that confirms that the product has been dispatched (Dispatch Confirmation). The contract between us will only be formed when we send you the dispatch confirmation.
7.4 If we are unable to supply you with the product, for example, because of an error in the price on our site as referred to in clause 11.5 below, we will inform you of this by email and we will not process your order. If you have already paid for the products, we will refund you the full amount as soon as possible.
8. Your consumer right of return and refund
This clause 8 only applies if you are a consumer.
8.1 If you are a consumer, you have the right to cancel a contract for the period set out in clause 8.2 below. This means that during that period if you change your mind or for any other reason you decide you do not want to keep the product you can notify us of your decision to cancel the contract, advice on which is available from your local citizens advice bureau or trading standards office.
8.2 Your right to cancel a contract starts from the date of the dispatch confirmation, which is when the contract between us is formed. If the products have already been delivered to you, you have a period of 14 days in which you may cancel starting from the day you receive the product.
8.3 To cancel, please contact us in writing to tell us by sending an email to info@seemeeasy.com or by sending a letter to us at SeeMeEasy, PO Box 107, Banstead, SM7 9BW. You may wish to keep a copy of your cancellation notification for your own records. Your cancellation is effective from the date you sent us the email or posted the letter to us.
8.4 If you exercise your right to cancel, you will receive a full refund of the price you paid for the product and any applicable delivery charges you paid for. We will process the refund due to you as soon as possible, and in any case:
a) 14 days from the day you return the goods supplied or provide evidence that you have returned them, or
b) If there were no goods supplied, 14 days from the day on which we are informed about your decision to cancel this contract.
For Product Returns
You must return the product with the original packaging and the return order label to us at your expense within 14 calendar days of your notice of cancellation, ensuring that you obtain proof of posting for your own records. Note that if you fail to package the goods adequately to avoid damage in transit or fail to take reasonable care of the goods we might not be able to accept their return. Otherwise, on receipt of the goods in undamaged condition, we will refund the full purchase price to your pay pal account. The address for the return of the goods isSeeMeEasy, PO Box 107, Banstead, SM7 9BW.
8.5 Details of your right to cancel and to exercise it are set out in 8.1 above.
8.6 As a consumer, you will always have legal rights regarding cancellation in relation to the product that is faulty or not as described. Advise about your legal rights is available from your local citizens advice bureau or trading standards office.
9. Delivery
9.1 Your order will be fulfilled by the estimated delivery date (and time slot if applicable) set out in the dispatch confirmation, unless there is an event outside our control we will contact you with a revised estimated delivery date.
9.2 Delivery will be completed when the product arrives at the address you provided us with.
9.3 The product will be your responsibility from the completion of delivery.
9.4 You own the product once we have received payment in full, including all applicable delivery charges.
9.5 Please note that SeeMeEasy use’s the services of a courier (third party) for the dispatch and delivery of the product.
10. Delivery
10.1 For details of delivery cost’s, click here.
11. Price
11.1 The price of the product will be as estimated on our site from time to time, we take all reasonable care to ensure that the price of the product upon ordering, please see clause 11.2 below for what happens in this event.
11.2 We will not process your order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you in writing.
12. Payment and pre-order
12.1 Payment must be made by Pay Pal. The product and all applicable delivery charges is in advance.
12.2 Upon receipt of payment we will email to you dispatch confirmation to the email address you have provided to us.
13. Our liability if you are a business
This clause 13 only applies if you are a business customer.
13.1 We only supply the product for internal use by your business, and you agree not to use the product for any resale purposes.
13.2 We do not limit in any way our liability for:
1. Death or personal injury caused by our negligence
2. Defective product under of the consumer protection act 1987
3. Fraud or fraudulent misrepresentation; or
4. Breach of the terms implied by section 12 of the sale of goods act 1979 (title and quiet possession)
13.3 Subject to clause 13.2 we will under no circumstances be liable to you whether in contract, tort (including negligence), breach of statutory duty, or otherwise arising under or in connection with the contract for:
1. Any loss of profits, sales, business or revenue:
2. Loss or corruption of data, information or software:
3. Loss of business opportunity:
4. Loss of anticipated savings:
5. Loss of goodwill: or
6. Any indirect or consequential loss.
13.4 Subject to clauses 13.2 and 13.3, our total liability to you in respect of other losses arising under or in connection with the contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the purchase price of the product.
13.5 Except as expressly stated in these terms, we do not give any representation, warranties or undertakings in relation to the product. Any representation, condition or warranty that might be implied or incorporated into these terms by statute, common law or otherwise is excluded to the fullest extent permitted by law. In particular, we will not be responsible for ensuring that the product is suitable for your purposes.
14. Our liability if you are a consumer
This clause 14 only applies if you are a consumer.
14.1 If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these terms or our negligence, but we are not responsible for any loss or damage that is not foreseeable, loss or damage is foreseeable if it is an obvious consequence of our breach or if it was contemplated by you and us at the time we entered into the contract.
14.2 When you purchase the product for personal / private use, you agree not to use the product for any commercial, business or resale purpose, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
14.3 We do not in any way exclude or limit our liability for:
1. Death or personal injury caused by our negligence;
2. Fraud or fraudulent misrepresentation;
3. Any breach of the terms implied by section 12 of the sale of goods act 1979 (title and quiet possession)
4. Any breach of the terms implied by section 13 to 15 of the sale of goods act 1979 (description, satisfactory quality, fitness for purpose and samples): and
5. A defective product under the consumer protection act 1987.
15. Events outside our control
15.1 We will not be liable or responsible for any failure to perform or delay in performance of, any of our obligations under a contract that is caused by an event outside our control. An event outside our control is defined below in clause 15.2
15.2 An event outside our control means any act or event beyond our reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic, or other natural disaster, or failure of public or private telecommunications networks, or impossibility of the use of shipping, aircraft, motor transport or other means of public or private transport.
15.3 If an event outside our control takes place that affects the performance of our obligations under a contract;
1. We will contact you as soon as reasonably possible to notify you; and
2. Fraud or fraudulent misrepresentation.
3. Our obligations under a contract will be suspended and the time for performance of our obligations will be extended for the duration of the event outside our control. Where the event outside our control affects our delivery of the product to you, we will arrange a new delivery date with you after the event outside our control is over.
16. Communications between us
16.1 When we refer in these terms to “in writing”, this will include email.
16.2 If you are a consumer
1. To cancel a contract in accordance with your legal right to do as set out in clause 8.1 please contact us in writing to tell us by sending an email to;- info@seemeeasy.com or by sending a letter to us at seemeeasy addressSeeMeEasy, PO Box 107, Banstead, SM7 9BW, you may wish to keep a copy of your cancellation notification for your own records. Your cancellation is effective from the date you sent us the email or posted the letter to us;
2. If you wish to contact us in writing for any other reason, you can send this to us by email or by pre paid post to See Me Easy.com address SeeMeEasy, PO Box 107, Banstead, SM7 9BW you can also contact us on Tel No:- 0330 057 9557.
16.3 If we have to contact you or give you notice in writing we will do so by email or by pre-paid post to the address you provide to us in your order.
16.4 If you are a business
1. Any notice or other communication given by you to us, or by us to you, under or in connection with the contract shall be in writing and shall be delivered personally, sent by pre-paid first class post or other next working day delivery service, email, or posted on our website.
2. A notice or other communication shall be deemed to have been received. If delivered personally when left at our address; if sent by pre-paid first class post or other next working day delivery service, at 9.00am on the second business day after transmission; or if posted on our website immediately.
3. In proving the service by way of notice, it will be sufficient to prove, in the case of a letter that such letter was properly addressed, stamped and placed in the post and, in the case of an email, that such email was sent to the specified email address of the addressee.
4, The provisions of this clause shall not apply to the service of any proceedings or other documentation in any legal action.
17. Other important terms
17.1 We may transfer our rights and obligations under a contract to another organisation, but this will not affect your rights or our obligations under these Terms.
17.2 You may transfer your rights or your obligations under these Terms to another person if we agree in writing.
17.3 This contract is between you and us. No other person shall have any rights to enforce any of its Terms.
17.4 Each of the paragraphs of these Terms operates separately if any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.
17.5 If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, we will not automatically waive any later default by you.
17.6 If you are a consumer, please note that these Terms are governed by English Law. This means a contract for the purchase of the product through our site and any dispute or claim arising out of or in connection with it will be governed by English Law. You and we both agree to that the courts of England and Wales will have non – exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland and if you are a resident of Scotland, you may also bring proceedings in Scotland.
17.7 If you are a business, a contract and any other dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractural disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.
17.8 If you are a business, we both irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with a contract or its subject matter or formation (including non-contractural disputes or claims).